Review the mandate
Receive and review the available information and the scope of the client’s instruction.
OUR APPROACH
A clear process, from the first instruction to a properly documented outcome.

Receive and review the available information and the scope of the client’s instruction.
Conduct structured desktop and information searches.
Check available information and identify alternative contact routes.
Make appropriate contact and record engagement outcomes.
Escalate to enhanced investigation or field tracing where required.
Collect and verify agreed supporting documents where applicable.
Provide a clear, structured report with findings, final status and recommended next steps where appropriate.
For complex matters, reporting can distinguish between verified information, information supplied by a third party and information that could not be independently verified. Clients can see the findings, contact attempts, documents obtained and outstanding information.
LET’S MOVE YOUR MATTER FORWARD
Speak to Trinity about your tracing, investigation or recovery requirements.